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Overview

Getting started Models Deployment Options

Integrations

Hermes Agent Claude Code Codex

Studio & Agents

Capabilities

Deployment Options

Guides

Rate limits Counting tokens MCP server Regional endpoints

Resources

Cookbook Pricing Status Changelog Error codes FAQ

Terms and Policies

Terms of Use Privacy Policy Service level agreement

FAQ

If you need help, feel free to reach out to us at the Upstage help center or join our Discord community. To check for any ongoing service incidents, visit status.upstage.ai.

Getting started

API Usage

Authentication & Authorization

File Formats & Processing

Rate Limits & Performance

Error Handling

Chat

Document parsing

Document OCR

Universal extraction

Organization & Members

Billing & Usage

Pricing & Plans

Billing & Charges

Payment Methods

Credits & Budget

Auto-recharge & Commitment

Issues & Troubleshooting

Security & Privacy

Platform & Infrastructure

Technical Support

Error codes

Every error code the API returns, what causes it, and the recommended steps to resolve it.

Service level agreement

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FAQ Getting started API Usage Authentication & Authorization File Formats & Processing Rate Limits & Performance Error Handling Chat Document parsing Document OCR Universal extraction Organization & Members Billing & Usage Pricing & Plans Billing & Charges Payment Methods Credits & Budget Auto-recharge & Commitment Issues & Troubleshooting Security & Privacy Platform & Infrastructure Technical Support